Privacy Policy

Effective date: January 1, 2026

1. Introduction

Torcad Limited ("Torcad," "we," "us," or "our"), located at 275 Norseman Street, Toronto, Ontario, M8Z 2R5, is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us in the course of our business operations.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information in connection with our website and related communications.

2. Information We Collect

We may collect the following categories of information:

a) Contact Information
Name, company name, email address, telephone number, and other details voluntarily provided when submitting website forms or contacting us directly.

b) Usage & Technical Data
Information such as IP address, browser type, device information, referring pages, and website interaction data collected through analytics tools (including Google Analytics).

c) Communications
Records of correspondence, including emails or inquiries sent to Torcad.

3. Use of Information

Personal information is used solely for legitimate business purposes, including:

Responding to inquiries and requests for information.
Providing services or support requested by the user.
Sending updates, newsletters, or marketing communications only where express consent has been provided.
Monitoring and improving website performance, security, and user experience.
Complying with applicable legal, regulatory, and contractual obligations.

4. Data Sharing & Disclosure

Torcad does not sell, rent, or trade personal information.

Personal information may be disclosed only under the following circumstances:

To trusted third-party service providers (such as website hosting, email systems, or analytics platforms) strictly for business support purposes.
Where disclosure is required by law, regulation, subpoena, or other legal process.
Where necessary to protect the rights, property, safety, or legal interests of Torcad.

All third parties are expected to maintain appropriate confidentiality and security safeguards.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality and analyze website usage.

Users may control cookie preferences through browser settings. Disabling cookies may affect certain website features.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and business record requirements.

7. Your Rights & Choices

Subject to applicable laws, individuals may have the right to:

Request access to personal information held by Torcad.
Request correction of inaccurate or incomplete information.
Request deletion of personal information, subject to legal retention obligations.
Withdraw consent for marketing communications at any time.

Requests may be submitted to admin@torcad.ca.

8. Security Safeguards

Torcad employs commercially reasonable and industry-standard administrative, technical, and physical safeguards to protect personal information. Despite these measures, no data transmission or storage system can be guaranteed to be completely secure.

9. Third-Party Websites

Our website may contain links to external websites. Torcad is not responsible for the privacy practices or content of third-party sites. Users are encouraged to review the privacy policies of those websites.

10. Children’s Privacy

Our website is not intended for individuals under the age of 16. Torcad does not knowingly collect personal information from minors.

11. Policy Updates

This Privacy Policy may be updated periodically. Any revisions will be posted on this page with an updated revision date.

Form Submission Disclaimer

Submission of any web form on this website is for informational purposes only and does not constitute a quotation, offer, acceptance of work, or creation of any contractual obligation.

Torcad relies on the accuracy and completeness of information provided by users and assumes no responsibility for errors, omissions, or misinterpretation of submitted data.

Any commercial terms, pricing, specifications, or obligations shall be governed exclusively by Torcad’s formal written quotations and applicable sales terms, if and when issued.

Contact Information

Torcad Limited
275 Norseman Street
Toronto, ON M8Z 2R5
Email: admin@torcad.ca

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